FAQ

01 — What is DUD?

DUD® is an anti-fashion dark luxury brand from Chennai, India. We produce limited-edition garments in runs of exactly 60 pieces per style. When they’re gone, they’re gone. We do not reprint. We do not restock.

02 — How do I know which size to order?

DUD garments are cut oversized by design. If you prefer a relaxed drape, order your standard size. If you prefer a closer fit, size down one. A detailed size chart with CM measurements is available on each product page.

03 — What does “CRITICAL” mean?

“CRITICAL” indicates 5 or fewer units remain in stock for that style. Once a style sells out, it is permanently archived as PURGED.

04 — What does “PURGED — ARCHIVED” mean?

A PURGED product has sold out and will not be restocked. The file is permanently closed. This is by design — DUD garments are issued documents, not mass-produced goods.

05 — What fabrics does DUD use?

All SS25 garments are constructed from 280 GSM+ heavyweight cotton fabric. Crafted by local artisans in Tamil Nadu with fair wages, always.

06 — How long does shipping take?

Free shipping across India. Orders are processed in 1–2 business days. Domestic delivery is 3–7 business days depending on location. See our Shipping Policy for full details.

07 — Can I return my order?

We do not accept returns for change of mind, but we do accept size exchanges within 48 hours of delivery. See our Returns & Exchanges page.

08 — What payment methods do you accept?

We accept UPI, debit and credit cards, and NetBanking via Razorpay. All transactions are encrypted and secure.

09 — Do you ship internationally?

International shipping is not available for SS25. We are building global fulfilment for future seasons. Follow @dud__official on Instagram for drop announcements.

10 — How do I track my order?

Once your order ships, you will receive a tracking link by email. You can also use our Track Your Order page.